Shipping policy

Shipping Policy

Standard Item Processing Times

Orders are typically processed within 2-5 business days before shipment. Processing times may vary depending on product availability and order volume.

    Shipping Times

    We provide free standard shipping across Europe.

    Estimated Delivery Times
    After your order has been processed, standard shipping typically takes 5–10 business days.

    Including processing time, most orders are expected to arrive within approximately 7–15 business days from the date of purchase.

    Delivery times are estimates and may vary depending on the destination, customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.

    Shipping Taxes and Duties

    For orders shipped to the European Union (EU), applicable VAT and import charges may be collected at checkout where required. We work with suppliers and shipping methods designed to minimize unexpected charges upon delivery. However, customs requirements may vary depending on the destination country, order value, and applicable regulations.

    Contact Us

    If you have any questions, concerns, or require assistance, feel free to contact us:

    • Email: support@alveline.com

    We are committed to your satisfaction and aim to provide exceptional customer support.