AGB

Terms of Service

By accessing or using this website, or by placing an order with Alveline, you agree to these Terms of Service. These Terms apply to your use of our website and purchases made through our online store, subject to any mandatory consumer rights that apply to you.

General
Alveline operates an online store offering curated home products through international suppliers and logistics partners.

Eligibility
By using this site, you confirm that you are at least the age of majority in your country of residence.

Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images and other information displayed on our website are accurate. Minor variations in color, appearance, dimensions or finish may occur due to screen settings or manufacturing processes. These variations do not affect your statutory rights if a product is defective, damaged, or materially different from its description.

Pricing and Payments
Product prices and any applicable charges will be clearly displayed before you complete your purchase. Prices may change from time to time, but any changes will not affect orders that have already been confirmed. Payments are processed securely through our authorized payment providers.

Shipping and Delivery
Shipping terms are detailed in our Shipping Policy.

Returns and Refunds
Returns and refunds are governed by our Refund & Returns Policy.

Limitation of Liability
Alveline will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including carrier disruptions, customs delays, severe weather, or other force majeure events. Nothing in these Terms excludes or limits any liability or consumer rights that cannot be excluded or limited under applicable law.

Intellectual Property
All content on this website, including text, graphics, logos, designs and other materials, is owned by Alveline or used with permission from the respective rights holders. Such content may not be copied, reproduced, distributed or used without authorization, except as permitted by applicable law.

Governing Law
These Terms are governed by the laws of Brazil. However, if you are a consumer residing in another country, nothing in these Terms limits or excludes any mandatory consumer protection rights that apply to you under the laws of your country of residence.

Contact
For questions regarding these Terms of Service, please contact Alveline at support@alveline.com